New Student Technology Information Summer 2022
For entering first-year, transfer, and graduate students
We're here to make sure you are prepared with the technology you need for your classes—whether in-person or online! During the summer, you should be making sure you have the right computer and technology for college. TechZone and this website will help you. In August, you will receive details to complete your full campus technology orientation. Some questions you might have now:
FAQ
Q: Do I need to have a computer?
A: Yes. This is especially important for academic work to be completed in the classroom, in small groups around campus, in your room, or if you are away from campus. Illinois State has a long standing policy on Student Computer Ownership.
Q: Can you recommend a computer for me?
A: Yes. This is where TechZone, a University department, can assist. Explore this website, especially looking at the overall University specs and then further recommendations by major. TechZone is happy to provide one-on-one consultations by phone ((309) 438-8334), via email (TechZone@IllinoisState.edu), or in person at its retail location in the Bone Student Center.
Q: What if I am unable purchase a computer? Can I use my phone for classwork?
A: While mobile/smart phones are a convenient way to access email and your schedule, by the first day of classes you will want to have a laptop or desktop to complete your homework, type up papers, etc. If you need to discuss financing college costs, a computer/laptop, textbooks, and other course materials, the Financial Aid Office can help discuss your options.
Q: Is Microsoft Windows or Apple Macintosh better?
A: This is one of the first decisions you should make when purchasing a new computer…Mac or Windows. Illinois State supports both with approximately 60% of students bringing a Mac. While most departments do not have a preference, some academic programs have specific guidance. Consult our recommendations by major list and talk with TechZone staff.
Q: Is there anything I should know for online classes?
A: It is important to stay connected and to be able to work in a variety of locations, no matter the method of instruction delivery. Having a webcam with a microphone is necessary and almost all recent laptops have good ones. Students find having a headset or earbuds to be helpful. You may want to plug your laptop directly into an ethernet port for better connectivity, which most likely requires a dongle/adapter. Our Illinois State Technology Support Center (TSC) has information on many tech topics and this knowledge article gives some great tips.
Q: When is the best time to buy a computer?
A: You can purchase a computer anytime now for the fall semester and with TechZone, academic discounts are offered year-round. Mid-July is a great time to purchase because you can take advantage of any new product releases or "back-to-school" promotions offered in addition to academic pricing. But it also gives you time to receive your new computer to be able to get it going, do any prep work, and download software before classes start.
Q: Why should I buy from TechZone?
A: TechZone is a Illinois State University department, and our mission is to provide the best technology advice and pricing to Illinois State students, faculty, and staff. We work with vendors to provide special educational pricing and great warranty options. We also work with other Illinois State departments to ensure that you have the right technology for your major and needs. Lastly, TechZone provides warranty services in-house for the brands and warranties that we sell, so you can be sure to keep your computer running for the length of your college career.
Q: What warranty should I purchase?
A: As you spend time picking out the right computer, it is important to understand the basic warranty that comes with it automatically. Further, most families add an extended manufacturer's warranty. TechZone is able to provide services for Apple, Dell, Lenovo, HP, and Microsoft Surface computers—many times directly on campus.
Q: How do I buy from TechZone?
A: First, if you need help deciding what computer to purchase, you should check the recommendations by major. Next, contact us with any questions you may have. Finally, you can use our online webstore to make your purchase.
Q: What software is available to download?
A: Illinois State University provides two pieces of software—Microsoft Office 365 and Adobe Creative Cloud—to all students at no additional charge. You are encouraged to get these packages installed before coming to campus, and it is easy. Follow these videos. Other software is class-specific and instructions will be provided by your instructor.
Q: Should I bring a printer to campus?
A: While some students do decide to bring a printer to campus, it is not required. University printers are available around campus—the library, residence halls, and academic buildings. Each student is granted an allotment ($6) each year to print from these printers. Additional prints can be made for a small charge. Also, keep in mind that many professors will use Reggienet (our online learning system) for assignment hand-in and test taking, reducing the amount of printing that students might need to do.
Q: Tell me more about the August campus technology orientation.
A: Even before classes start, you will want to know about the campus wireless, Reggienet (our course management system), and how to get help. The link to the Technology Quickstart orientation will be emailed to all new incoming students at their Illinois State University email in August. Allow up to an hour to complete this orientation—most complete in 30–45 minutes.
Q: I want to learn more now. Are there tutorials or additional campus technology videos which I can access?
A: In addition to the step-by-step guidance found in many IT help articles, there are numerous training videos available. From overview topics to specific tasks, you will find many useful from this YouTube playlist.